Any time saved by ordering online and picking up the order has vanished chasing customer support people to fix something that would have taken a few seconds through their website.

  • SexWithDogs@infosec.pubEnglish
    2·
    9 months ago

    I’d like to take this opportunity to make an honorable mention of Planet Fitness, LegalShield, and BeenVerified for all having functional purchase and subscription systems yet forcing me to cancel my subscription either through writing or by phone. I will never use any of these again.

    Walmart is already on my boycott list, alongside Kroger.

    • Showroom7561@lemmy.caOPEnglish
      2·
      9 months ago

      Roblox (the kid’s game), asked me to send a DRIVER’S LICENSE to close my account.

      I made it very clear that if I didn’t need to provide one to sign up, I sure as hell wasn’t going to give it to them now.