• Pistcow@lemm.ee
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    6 months ago

    You know what’s been a great experience? Trying to quit Apple+. Took seconds to set up an account on my TV and weeks to cancel. Filled a complaint with my state AG.

      • Pistcow@lemm.ee
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        6 months ago

        I disputed the charge every month for about three months. Turns out you need an apple device to reset your apple password or wait weeks for an arbitrary email to verify your account. I don’t own a single apple device, but my LG TV had Apple+.

        • kcuf2@lemmynsfw.com
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          6 months ago

          How the fuck can they require you to have an apple device to reset the password?!?

          • TexMexBazooka@lemm.ee
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            6 months ago

            My favorite is when they send a 2fa prompt to your phone when you’re trying to use find my iPhone

            • Grunt4019@lemm.ee
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              6 months ago

              Actually find my is specifically excluded from the 2fa requirement. There may be a prompt but you can proceed to the find my iPhone screen without the code.

          • dual_sport_dork 🐧🗡️@lemmy.world
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            6 months ago

            Apple loves to do that kind of shit.

            For instance, you can’t factory reset an iPhone without connecting it to either an OSX computer, or a PC running their special program. Don’t ask me what’s wrong with just holding down power and volume up, or whatever. Like every other phone on Earth can do.

            • tomkatt@lemmy.world
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              6 months ago

              For instance, you can’t factory reset an iPhone without connecting it to either an OSX computer, or a PC running their special program.

              This is patently untrue. Settings -> General -> Transfer or Reset iPhone. You have the option from there to wipe all data, do a full factory reset, or transfer the phone’s data to another device.

              I’ve no idea where you’re getting your info from.

              • JasonDJ@lemmy.zip
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                6 months ago

                I got an old iPhone I can’t remember the pin on. Was my wife’s phone and the screen started getting flakey around the area where some of the digits in her usual pin. She changed it a couple days before we replaced it and now we can’t remember the pin to reset it.

                Would really like to know how to reset it at this point so I could sell it to Best buy or something.

                • tomkatt@lemmy.world
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                  6 months ago

                  Try entering the pin wrong repeatedly. May not work, but there’s a setting to force a wipe if it’s entered incorrectly 10 times. Will only work if that was enabled that at some point, but it’s worth a shot.

                • ealoe@ani.social
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                  6 months ago

                  Stop trying to reset stolen iPhones then, IDK what to tell you

            • Raiderkev@lemmy.world
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              6 months ago

              “Like every other phone on Earth can do”

              Those phones aren’t made by brave risk takers willing to design things to be just shittier enough that you’ll still buy it, and increase the ever important bottom line.

    • CosmoNova@lemmy.world
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      6 months ago

      Apple+ is the worst subscription service I‘ve come across. I was interested in 2 shows but it wouldn‘t let me subscribe, browse their catalog or unsubscribe in the browser. I had to use my old iPad to subscribe and unsubscribe because apparently it‘s only meant to be used by apple hardware users? And what‘s even worse I had to use online search engines to actually get to the pages of shows and movies in my browser so I could watch it on my computer. Whenever I tried to go to the catalog directly, it would give me an error. Needlessly to say the stuff that I watched was mediocre at best and I immediately cancelled my subscription as soon as I found out how.

    • taiyang@lemmy.world
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      6 months ago

      Oh dang I know the free trial, we got that too. Fuck I hope it’s not as much a pain to cancel for us.

      • ediculous@feddit.nl
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        6 months ago

        How did you make out with cancelling? Despite what people are saying here, I didn’t have a problem doing it from a browser and I don’t own any Apple devices.

        • taiyang@lemmy.world
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          6 months ago

          Luckily I could do it via browser too. I had used the account I had used to also read .notes files (before Google drive could read them) and sure enough I could cancel just fine.