Job: cashier
Item doesn’t scan
Customer: “That means it’s free, right?”
🙄🙄🙄🙄🙄
Only about 4 weeks in as a cashier and I’ve heard this enough to last me a lifetime.
Job: cashier
Item doesn’t scan
Customer: “That means it’s free, right?”
🙄🙄🙄🙄🙄
Only about 4 weeks in as a cashier and I’ve heard this enough to last me a lifetime.
“X is down/broke.” No, Kelly, the internet isn’t “down.” You typed the URL wrong in your browser.
People will state it like the entire company has lost internet connectivity, or an entire department cannot access files or run a certain program, when actually, only a single user is having a problem.
Also people not knowing the difference between log out, restart, and shutdown. Even after explaining it to them.
It’s frustrating when you know there’s a huge gap between your comprehension and theirs, but they think you’re the idiot.
At one point, I had to explain to my dad that we’re paying for internet access, not for all servers to be available and sufficiently fast. He was not happy about that.
Yes but you see if I close the lid, then it’s off. And that’s why my system has an up time of 208 hours.
Those are rookie numbers. I’ve had users that didn’t ever shut down. A power outage was the only relief that poor system got.
I can’t really sympathise with you here. You’re clearly an IT guy, so the difference between log out, restart and shut down is as natural to you as breathing. For the average person is not that intuitive. For many people the computer is “on” when they press the power button and enter their username and password. And the blurring of the distinction is increased by most people having a smartphone where just lifting it up to your face wakes it up and logs you in (technically) at the same time.
I know you’re explaining it to them, but if that’s not something that they live and breathe, they’re just going to forget the explanation. I’m a molecular biologist, so to me the differences between genome, transcriptome and proteome are bleeding obvious, but I have a colleague who’s not a scientist but needs to become familiar with these terms. I explained them to her last week in an meeting that lasted an hour, but this week I had to do that again. She’s not stupid, it’s just all very abstract to her.
If people too stupid to use computer, their computer license should be revoked, because they clearly cheated on the test
I’m mean, it’s literally in the name. These are not concepts that require a degree to understand, much less an hour long meeting.
Logout means ending your user session, restart means your computer turns off and then comes back on, and shutdown means it turns off and stays off.
The buttons are all in the start menu, they are clearly marked, and these concepts have existed for 30 years at least.
It’s like driving a car for decades and not knowing what the difference between reverse, drive, and neutral are.
People should know basic concepts about tools without which they can’t do any part of their job.
Your colleague will learn this terminology at some point. I’m sure her job isn’t litterally juggling these three terms all day every day, otherwise I’d expect her to already have come in with that knowledge too.
Honestly, even though I use computers for work all the time, I don’t think I ever talk about logging in or out or switching it off or restarting, other than when I’m getting some help from IT.
Chances are you were clothes with aglets a lot, and aglets keep the integrity of your clothes, but there is also a good chance that you don’t know what aglets are because the average person doesn’t talk about them until they lodge somewhere in their washing machine.
Ive already said it on another comment here, and i no long work support so im a user myself now but, FUCK USERS!