The real problem is that certain XPS laptops like the 9500 had terrible design problems that dell tried to mask with software in linux. E.g., speaker balancing or high idle power draw. Other design atrocities such as unstable touchpads or improper grounding were initially blamed on linux even though the problem was hardware.
I got mine two years ago and I’ve regretted it since two weeks into it. But since my job bought it for me, I’m stuck with the POS. Do yourself a favor and stick with Thinkpad, or even better Framework.
That’s also true! I’m really disappointed in what the XPS line became after 2020. :(