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Joined 1 year ago
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Cake day: October 31st, 2023

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  • The entire way that Proton introduced the Proton Scribe seemed very shady. Usually Proton would go on and on about transparency and all that, but with Scribe it just seemed very off, like they were purposefully avoiding talking about the thing in question.

    On the Reddit post about the bitcoin wallet, Proton team is also avoiding replying to most negative constructive comments about it, and the very few that they did reply to are just trying to justify the walletand LLM because “banks have crypto ETFs”, “other companies have implemented AI” and my favourite “one shouldn’t confuse Bitcoin with “crypto””.

    Proton is acting in a shady way with these two controversial services that seemed to appear into thin air on how quick they released those. I cannot see myself using Proton’s products anymore and while trying (fighting) to cancel my subscription, I can see some dark patterns that try to prevent you from doing it, or trying to upsell you something.


    Oh and by the way, Hylics is such a great game


  • I could go on and on about those features on that page that are there for ages, but one struck me hard in the last hour: I tried cancelling my subscription, and after clicking on 6 “I’m sure” buttons and writing a reason why, I couldn’t cancel because I was using too much storage (3GB, free accounts have a 500MB limit). I deleted everything on my Drive and emptied the trash, tried again, no success. Deleted all my emails and emptied the trash, still failed. Deleted everything on Calendar and Pass, nothing. Couldn’t find anywhere how to contact support. There’s a small bar that shows how much storage I’m using, one would expect that clicking on it would show a summary of what’s using your storage, but all it does is show a popup with Proton’s subscription plans.

    I can’t cancel my subscription because they don’t have the basic functionality of a storage usage summary.


  • They’ve made a poll that had questions about AI, but no clear options to indicate that you don’t want anything to deal with AI. From the results, less than 20% of the voters signalled that they wanted an AI offering from Proton, those being business users, and less than a month later Proton introduces (to business accounts at the moment) a LLM that writes email for you (that has to decrypt and read plain text the emails that were supposed to be stored with zero access encryption), and it uses a model that was trained on copyrighted data without permission.

    Not even two weeks later they come up with this crypto wallet, and both endeavours are on two very sensitive and controversial topics, to a point it seems Proton is “selling out” to techbros.

    All the while, you can’t even create or edit folders and labels on their mail mobile apps.



  • Instead of focusing efforts into maintaining and improving their current products, of which many lack basic features, Proton decides to (in less than a month it seems) expand their portfolio into crypto bro and AI grifter territory.

    I was already quite annoyed and unhappy with Proton’s services lacking things and the steep price (13€ a month and I can’t even use unlimited addresses for my custom domain), but this is the last straw. Fortunately I was already planning to move out so I’m able to just set everything up tomorrow and be done with it. I’m planning to get Migadu’s micro plan, move back to Bitwarden and get that Hetzner 1TB StorageShare, the three combined will be cheaper than 13€ a month and I’ll be getting more bang for my buck