I wonder what his wife thinks.

I always assume that the menu card is filthy but I never even considered it may have gems from someone flossing with it. 🤮

Edit: I meant germs but gems could work in the sarcastic sense.

This policy was specifically about live plants.

If you buy something and change your mind right then, you’ll get your refund.

If it’s a perennial shrub or tree, it falls under warranty for a full year from date of purchase, as long as there was no obvious neglect on the part of the customer.

But still they would come in 14 months later and get upset if they don’t get a refund, then leave a negative review about it.

My husband (a 55yo DBA) does that. 😬 He also says nu-cu-lar and en-tree. I’ve brought it to his attention but he’s just so used to it and after 23 years together it’s a battle I’ve opted out of. As long as he knows how he sounds to people like me, it’s on him.

Remember that Black Mirror episode where they would record everything with their eye implants and play something back as needed?

What’s sad is that I may have said the same before I started cashiering. I don’t remember, but it sounds like something I might say. 😬

“Why do we even pay you?”

I couldn’t do what you do, holy shit. Even if you didn’t do weddings, I’m sure there are bridezillas in all event categories.

I was going to ask too. Also, is the car trashed because the animal had been left there at some point, or is the car trashed and the animal is still in it?

I just read your comment to my husband and he said, “Every fucking month! Oh my fucking god.” (He’s a DBA.)

Classic example of what would happen if we didn’t have standards and regulations.

Where I used to work, the 1-star reviews were always about the company not accepting returns under certain conditions, even if the policy is clearly stated in the receipt and posted on signs at the registers.

Omg I’m so sorry.

Sure does! But when I’ve got a line of paying customers, “shrink” is not too high a priority for me.

I do make an effort to find the right item. We have a “cashier book” in the POS system that I can look stuff up in. Unfortunately it’s not very robust when it comes to acceptable search terms, so if I can’t find it after a few attempts, and the item is under $10, I just want to get the customer on their way.

Open a goddamn ticket.

The way you described then makes me think of the “make sure your man double-bags” scene* in Shawshank Redemption.

*WARNING: Major spoilers for the movie if you haven’t seen it. In which case, you should really go see it. It’s one of the best movies in existence.

You should tell them this is not 'Nam. There are rules.

What I do is find a similar item that costs less and use that for that item.

Makes me think of this guy.

https://clip.cafe/fargo-1996/i-need-unguent/