People who do this professionally, or even as a volunteer, receive training for a reason. It is likely one could hurt more than help, despite the best intentions.
Maybe try signing up for a hotline? They’ll give you the training required to at least give a solid attempt as well as more rationally limit the amount of people you feel obligated to handle.
Freetube instead of youtube,
Thunderbird calendar instead of something like google calendar,
Signal instead of Discord or text,
Tellico for all media lists instead of something like goodreads or online movie or game lists,
Obsidian or Joplin for notes and organizing creative pursuits