I am looking for a plug-in for media requests from users.
My users suck, and won’t tell me if I’m missing stuff they want, or my copies are bad (with a few very helpful exceptions) so I’m looking for some sort of integration that like tells me what they are looking for, or makes it easy for them to ping me a suggestion to add/fix. I don’t watch most of my library, so this is a big concern.
Most of my users don’t know my number or email because they are my partner’s friends and I don’t use the email address my server is tied to, for security (nor are messages usually passed to me on the rare occasion they are sent to him). So “have them text you” isn’t really a good option, and it’s enough of a struggle to get them to use it in the first place that adding another standalone app isn’t going to do it either.
Preferably I would like something my end users don’t have to do anything to access, maybe a few button presses in their search interface? Like “search returns no results, request this content” as a button maybe?
Does anything like that exist?
You’ve been recommended Ombi, but I recommend Overseerr instead. You can set it to permit them to only login using Plex auth (so no credentials for you to manage) and import your user list from Plex. It links up to radar or sonarr (and other stuff) for downloads. It can be configured to auto-approve downloads so you don’t have to do anything.
I’ve been using it for years now. It’s great.