I’m having hard time to help my parents troubleshoot their equipment remotely, when they try to observe the objects both with their eyes and manipulate phone camera for our video chat simultaneously. You can get sick of camera shaking, and they are getting tired too. I thought maybe if they had a VR headset and could stream their view directly to the chat, it could be helpful. Maybe I could even somehow point at things in their view to tell, for example, which cable to check. I do not own a headset, and I couldnt find info of such tools via simple/AI search (maybe wrong keywords). Maybe you know of such domestic solutions?

  • Suck_on_my_Presence@lemmy.world
    2·
    16 days ago

    Is it possible to have them share their screen instead of using a phone camera? Unless it’s hardware stuff, I guess

    But I know for sure on Teams you can use your own pointer on their screen during screen share to point at what you mean and to motion towards stuff.

    • dudenas@slrpnk.netOP
      2·
      16 days ago

      For computer problems we use remote desktop. But for dealing with the printer, tv, phones, car, or checking the router we need to have video chat.