I’ll admit, I’m pretty frustrated right now lol. me and my doctor have been trying to submit a referral to a specialist but for the last several weeks, when i call them, they still haven’t gotten it yet. they told me it’s because they only have one fax machine so it refuses any incoming faxes if it’s in the middle of printing a different one.

my problem is, why haven’t we come up with a more modern and secure way of sending medical files?!?! am i crazy for thinking this is a super unprofessional and unnecessary barrier to care?

luckily I’m mobile enough to drive a physical copy to their location, but not everybody who needs to see this type of doctor can do that, nor should they have to.

    • commandar@lemmy.world
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      12 days ago

      To be clear, this is specifically what I was calling incorrect:

      An email, even an encrypted one, is not.

      Faxes are one compliant means of electronic communication. They’re just not the only one. Secure email is fine.