I only use it for getting updates on public transport, but now apparently I made my account when I was under 13 and it’s now completely locked. Despite being over a decade older they won’t accept my ID to reopen and no way will I make another account.

Honestly, for anyone not particularly tech literate it’s a bit confusing. It’s got Lemmy in the name. It’s the same UI. Most are going to wonder why they’re suddenly logged out or why they need another account. It’s not intuitive if it’s not something you’re particularly used to.