Heck, when Google first came out, we switched to it from AltaVista and the rest because it actually indexed the manpages, Linux Documentation Project HOWTOs, and other useful references.
The job is systems integration and maintenance, not “computer person”. Using the right tools to find the right tools is just … normal.
I felt this way when I first became a sysadmin because I thought I had to learn everything to do my job. As time went by I realized it’s impossible to know everything and my job is to be an expert at the specific technology required by my company. Eventually I had touched / modified / configured every piece of technology in our stack and I did have the sense that I knew what I was doing and was the master of my environment. It was a really good feeling.
Then I became IT Director and now I have to listen to managers cry about using the help desk.
Same with all of the tech industry. We have some amount of experience to rely on with how to troubleshoot things, but almost every problem we face is something new to everyone, at least the specifics. We just learned how to figure it out faster than average and happen to actually get some amount of satisfaction out of making and/or fixing stuff.
i’ve handled some level of helpdesk support over the past 20 years…
till this day, i discover something new that i’ve never come across before. granted, some of it has to do with the newer versions of windows and mobile devices but just whenever i figure i’ve seen it all, something new comes up almost every day
Sysadmins have no idea what they are doing, we’re just one step ahead of the rest of you at googling stuff.
Heck, when Google first came out, we switched to it from AltaVista and the rest because it actually indexed the manpages, Linux Documentation Project HOWTOs, and other useful references.
The job is systems integration and maintenance, not “computer person”. Using the right tools to find the right tools is just … normal.
I felt this way when I first became a sysadmin because I thought I had to learn everything to do my job. As time went by I realized it’s impossible to know everything and my job is to be an expert at the specific technology required by my company. Eventually I had touched / modified / configured every piece of technology in our stack and I did have the sense that I knew what I was doing and was the master of my environment. It was a really good feeling.
Then I became IT Director and now I have to listen to managers cry about using the help desk.
Same with all of the tech industry. We have some amount of experience to rely on with how to troubleshoot things, but almost every problem we face is something new to everyone, at least the specifics. We just learned how to figure it out faster than average and happen to actually get some amount of satisfaction out of making and/or fixing stuff.
i’ve handled some level of helpdesk support over the past 20 years…
till this day, i discover something new that i’ve never come across before. granted, some of it has to do with the newer versions of windows and mobile devices but just whenever i figure i’ve seen it all, something new comes up almost every day
Plus we all have AuDHD and different interests than normies so I mean…