• 4dpuzzle@beehaw.org
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    11 months ago

    Don’t ever buy HP printers. Their customer abuse is getting egregious by the day. Though, I wish there was more competition in the printer market.

    • luciole (he/him)@beehaw.org
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      11 months ago

      I’ve had a fine experience with a Brother black and white laser printer. Just a big ugly gray block that prints my documents and my shipping labels fine. It doesn’t die regularly like those cursed HP contraptions. The cartridge goes on forever and it doesn’t blotch, wretch, coagulate or whatever the fuck inkjet cartridges do whenever you let them be for a month. I don’t miss the colors. Apparently it’s not good to print photos lol.

        • be_excellent_to_each_other@kbin.social
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          11 months ago

          Thirded. Get an Brother inkvestment model. No bullshit, it just does your bidding, like a printer should. And the ink lasts a very long time.

          Yes, everyone says get a B&W laser printer. If that fits your needs do so. We have kids that want or need to print in color fairly often, and color laser was out of the question last time we purchased.

          Brother is the now only brand I look at after decades of buying consumer printers. If absolutely forced not to buy Brother, I’d go with Epson. I used to love Canon, but each model started incorporating more and more bullshit, and I found their ink to be both expensive and short lived. HP is the king of printer bullshit, but Canon seems to want to sit on their court in recent years.

      • knotthatone@lemmy.one
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        11 months ago

        Unless they’re really into arts and crafts, there’s no good reason for a home user to buy an inkjet anymore.

        If every once in a while they want a nice photo print or to print up some flyers in color or something, it’s cheaper and less overall hassle to just pay per page at a drug store or office store on those occasions.

      • wjrii@kbin.social
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        11 months ago

        I’ve had a fairly decent one with a Canon small-office B&W laser. It needs to be reset every so often, and it doesn’t seem to like my wife (though no printer ever does), but its apps and drivers are mostly business related, so while they are more than happy to help you buy supplies, they don’t force the issue, and the printer doesn’t care what brand of toner you shove in it. 99% of the time it’s just sitting there quietly on its LAN address, ready to print something successfully.

        She just got an HP multi-function from work, and dear god that thing is annoying. It kept claiming that its own demo ink was counterfeit. Also fairly mediocre color prints.

  • orca@orcas.enjoying.yachts
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    11 months ago

    HP has been doing this shit for ages in other spaces. When I tried to put a non-HP burner in one of their desktop computers years ago, the burner spun out of control and refused to open. Same thing happened again when I got a replacement burner. When I finally got a HP burner, it worked fine.

    The same tower also refused to acknowledge an aftermarket GPU, despite changing the jumpers like guides suggested.

    Don’t buy anything HP. Don’t support them at all.

    • MagicShel@programming.dev
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      11 months ago

      Look, I fucking hate HP so don’t take this as supporting them in any way, but I don’t think what you’re describing is possible. The tower is nothing more than a bunch of mounting points to attach hardware made by other manufacturers. They don’t make motherboards or chips. They could maybe have a deal for a custom branded bios maybe with certain settings locked down. They could have some shitware installed in windows, but none of that would have an impact before windows loaded.

      I just don’t see how what you’re describing is possible even if they wanted to. It would be a major scandal and everyone would’ve heard about it. Remember the Sony rootkit CDs?

      • BCsven@lemmy.ca
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        11 months ago

        Unless the front panel of HP is like Dell where the thing that looks like regular usb media reader cable is proprietary to the motherboard connectors. Even dell fans are wired differently and need adapters. Plugging Dell media reader into standard motherboard means clipping wires and soldering to standard usb. Not sure how CD drive would have proprietary though unless that plugged into something indirect of sata connection

      • collapse_already@lemmy.ml
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        11 months ago

        I had an HP laptop in the early 2000s, the hard drive crashed (my wife set some mail on top of it and the mail had a large advertising magnet in it). I bought a replacement. When I opened it up, the hard drive connector was HP proprietary. A replacement drive from HP was $475 for the same size that I paid $80 for an industry standard drive. I bought a replacement laptop instead and have been warning people against HP for the last 20 years. Many people come to me for IT help (entire extended family), so I am sure I have hurt HP some. Their printer drivers are the biggest bloatware crap too. Absolutely scum company.

      • orca@orcas.enjoying.yachts
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        11 months ago

        I can’t explain it either but it happened with 2 different CD-ROM devices until I put in an HP model one. The GPU could’ve just been a random thing, but the CD-ROM was a pretty weird coincidence. Trust me, it made no fucking sense to me either, but it’s only ever happened to me with that HP tower and I’ve built a handful of PCs myself. If someone had a better explanation (2 faulty non-HP drives in a row?), I’d accept that too.

        For context, this was probably around 2001 or 2002.

        • giloronfoo@beehaw.org
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          11 months ago

          Do someone else’s point. HP does have a custom BIOS they develop themselves.

          Not sure about GPUs and desktops, but they did lock out all but specific wireless adapters in the laptops. This was done in the custom BIOS.

  • JokeDeity@lemm.ee
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    11 months ago

    There’s a reason their printers are always the cheapest in the store, don’t fall for it, go for ANYTHING else.

    • Skull giver@popplesburger.hilciferous.nl
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      11 months ago

      I like that their printers are the cheapest in stores, because their all in ones work great as scanners. Just never ever print anything on them and they’re cheaper and better than some dedicated USB scanners, though they do take up more space.

    • nobody158@r.nf
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      5 months ago

      The best consumer level printer I have ever had has been a cheap brother printer. The expensive ones suck but if you need black and white laser printer they are solid for years.